shots in the lobby. that individual, james lee, then took three hostages, three men, one security guard and two other employees, and all of this began to unfold. >> it did. and, you know, the s.w.a.t. team was watching very closely. they could see him through the angle of a camera. they could hear what was going on, and it is typically protocol that a hostage negotiator tries to negotiate a situation down. so they were trying to talk with him for several hours, but at a certain point he became agitate #. and when it -- he appeared agitated. when he began to move, the police said, lee apparently reached down to grab a weapon and that is when they felt those hostages' lives were in danger, they moved in, they shot him, he died. apparently one of the explosives on him, blew up in some way. now, was it loud? was it soft? what was the noise?